Practically speaking, your
Web Address is your Internet identity and your
online brand. Your customers will remember
this name and use it to find your Web site,
your products or your services. And since no
two parties can ever hold the exact Web
Address simultaneously, your Internet identity
is totally unique.
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2.
Do
I have to get a new Web address or can
I use one
that I already have?
You can use an existing Web
address or request a new one.
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3.
I
can't find a Web address that works for my Web
site; lots of the names I've tried are taken.
I don't have a Web address to transfer either.
What should I do?
Your Web site must have a Web
address in order to be found on the Internet. We
can help you with this, each step of the way
at no extra charge.
We do this all the time, and we will
happily answer any questions you may have.
But if you want to get a Web site now (and
register your Web address later) you can have
us build your site, then download the site to
your computer. Just remember that your Web
site won't be on the Internet until you have
registered your Web address.
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(If you
decide to do your own registration, many
hosting providers offer "third level
domain names" [e.g.
www.yourcompanyname.abc_company.com]. If you have
dial up access to the Internet through an
Internet Service Provider (ISP) you may
already have space for a Web site with a third
level domain name. Check with your existing
provider for details.)
We suggest, that
your own private address
however, of (e.g.
www.yourcompany.com)
is much
more strategic, and
a wiser way to
proceed. It is shorter,
and easier to remember for all
those good folks looking for
you.
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4.
What is Web hosting?
You will need TWO things in order to "get
on the air"...
A designed and working A.
Web
Site,
and a
B. Host.
In order to establish your
online identity with a Web site (in addition
to our creating your website design), you'll need
a "host" who handles the technical
complications (simplified) that are essential
monthly, so your
customers can find you on the Internet. We can
help you arrange for this service with an Internet Service Provider
or Web hosting company, or we can do it for
you. They charge about $19.95 per month to
handle the "internet highway"
technicalities, and we will be happy to set it
all up for you at no extra charge.
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5.
How
much will my hosting provider charge me to
transfer my Web address (domain name) to use
with my new Web site?
Most hosting providers do not
charge to transfer a Web address. Please note
that we do not charge for this
transfer at all; any transfer charges that you
may incur would come directly from your
current hosting provider.
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6.
How
do I know that I'll have a 'reliable' hosting
provider for my Web site?
To simplify the process of
getting your Web site up and running, we can automatically arrange your Web site hosting
for you. We work only with leading, reliable
hosting providers. It makes life
so
much easier and is more cost-effective in the
long run. If you are already on the
internet, we will be pleased to work
with your existing web host as well.
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7.
What is a Web site "design"?
Web site designs are
professional, creatively designed interactive
web pages that include
complex features such as intricate page
layouts (versus basic headers and wallpapers),
custom interactive buttons (versus hyperlink
navigation), unique font and color schemes
(versus basic HTML text styles), and our
preferred use
of dynamic button rollovers using your own
unique graphics. Photos and strategically placed logo
designs are essential components too. We are a design studio as well, and
can facilitate all things you may need from 'A
to Z.' We are able to design your company
brochures at the same time, using many of the
same files we will use to create your Web
site, at great savings to you!
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8.
Will
I be able to see my site before it gets
published to the Internet?
Yes, we let you preview your
personalized Web site throughout its development,
long before it is finally
published.
Each time we change your content you can
preview your site to make sure you like what
you see. And, you can even change your content
after we've published it.
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9.
How
long will it take to build my site?
We can create
preliminary concepts for
your Web site within 2 business days and
present it to you online to see. Once you review and
give us your feedback, the remaining process
to complete the site and make it live online
takes several additional days of good and
focused hard work, and of
course, all depending on the complexity of your
project. We will stay in constant
communication until you are satisfied with its
direction, and invite you to take a
cooperative position in its progress if
you wish...or simply 'check in' as often as
you want and watch us create our 'magic' for
you from beginning to end!
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10.
What
if I want to change my site content after it's
been published?
Your
Web site is designed to
be flexible and to grow with your business.
You can always update your text and graphics
by simply requesting your changes. We are
always here to listen to your comments and
requests.
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11.
What
if I want to change my Web site design after
its been published to the Internet?
In the event you wish to
redesign some of the integral design elements
after the approval of your Web
site, you will be subject to a $200.00 Design
Change fee plus additional hourly fees of
$75.00 per hour...we promise no surprises in
this area and will advise you of our status
each step of the way with your approvals as we
go.
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12.
How
much will it cost to make changes to my Web
site once the warranty period expires?
Quite often if a client
simply needs a quick change such as editing
text which will only take a few minutes
Quite often if a client
simply needs a quick change such as editing
text which will only take a few minutes
we
simply do it for free. If the changes or
additions appear to be significant then we
either produce another contract for the
development at a fixed cost, or simply bill
you at our current hourly rate. Currently our
rates start at $75.00 per hour for design and
$100.00 per hour for programming.
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13.
How
can I be sure my site will be unique?
Each Web site design
in all ways promises to be a unique,
custom-designed 'work of art' meant to be
utilized only by you and your
company.
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14.
What
is your Returns/Cancellations Policy?
You shall
have the right to a 50% refund of your
deposit within 4
business days of reviewing your
preliminary design concept. If you proceed and
have approved your Web site each step of the way and have
downloaded it, published it to the
Internet, or more than 5 business days
have passed since Final Approvals
and final payment, then no
refunds will be given. In all
fairness, we will work with you to ensure that
everything is to your
COMPLETE
SATISFACTION now
and long
after, as your company and your website needs
continue to grow....This we guarantee.
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EXPERIENCE
PROFESSIONALISM
COMMITMENT
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